Thyrocare is one of the first Indian diagnostic laboratories to obtain internationally renowned quality accreditations and certifications such as NABL- and CAP-accredited, NGSP- and ISO-certified, and ICMR-approved.

1. Trained & certified technicians
2. Temperature-controlled sample logistics
3. Unique barcode tracking for every sample
4. Fully automated machines inspected daily
5. Abnormal values rechecked twice
6. Report verified by expert pathologists
7. QR code verification of reports

The entire amount paid will be refunded in the following scenarios:

• If booking is done, but there is no service provider available in that area
• If a customer has done multiple bookings due to system error
• If the service provider has not made any adequate attempts to provide the service

In all other scenarios, except these three, Rs 100 will be deducted as cancellation charges. The refund will be processed within 7-10 working days directly in your source account, from where the booking was made.

Softcopy of reports will be sent to your registered email ID within 24 to 48 hours of sample collection depending upon the transit time. If you have opted for hard copy reports by paying extra at the time of booking (exclusive of the test/package cost), the reports would be delivered in 3 to 5 days after samples are processed. You would be notified via SMS once the soft copy of report(s) is sent to your registered email ID and hard copy report(s) are dispatched to your address with tracking details.

Once the specimen(s) are collected, including transit time and processing time, soft copy reports would be sent to your registered email ID within 24 to 48 hours. If you have opted for hard copy reports by paying extra at the time of booking (exclusive of the test/package cost), the reports would be delivered in 3 to 5 days after samples are processed. You would be notified via SMS once the soft copy of report(s) is sent to your registered email ID and hard copy report(s) are dispatched to your address with tracking details.